Do not plan to stay here - Anonymous employee Kustom US Employee Review

1.0
Feb 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good price insurance. Weekly pay. Some opportunity for title bump which looks good on resume. Coffee machine.

Cons

Dismal pay increases with promotions, Leading you on with opportunities. Horrible PTO for first 1-3 years. Very little flexibility with remote/hybrid work even with personal situations. Environment with petty office politics and useless managers. Being seen as a replaceable cog. Expectation of loyalty with little reason for it. Ever-increasing policies hurting the employee with little benefit to the employer.

Explore other reviews about Kustom US

5.0
Aug 1, 2025
Recommend
CEO approval
Business outlook

Pros

As soon as I walked in, I felt the positivity, the eagerness to make clients and the team happy. Overall have really seen nothing but good and moves to make the office even greater.

Cons

None at this time, I think they are working out the kinks of some issues or the past.

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Decent culture, better pay in area than competitors weekly pay decent benefits, support from other branches is nice, seems like a place you can grow

Cons

Minimal staffing, they try to keep costs down by having as few employees as possible, which in my experience leads to all the employees being burnt out in the extremes. Poor communication, and its a slow process to get anything accomplished

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