Horrible company culture - Anonymous employee Kurtosys Employee Review

1.0
Oct 14, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Working remotely from time to time

Cons

The employees at the Reno, NV office lack cultural sensitivity. The company outsources its employees in South Africa and India and it is sad to say that you will hear a select amount of Reno employees make racist remarks and mock the outsourced employees' accents daily. The office is also primarily male, so it was very common to hear woman jokes and jokes especially about their wives. When starting work in the Reno office I was told this exactly, "You can pretty much say anything that would get you in trouble with a normal HR, but you can't talk about each other's kids." They treated confrontation about this behavior as a joke and therefore made it feel impossible to educate about their inappropriate bigotry. I'm sure there were employees who found that this was inappropriate, but felt that it was unnecessary to confront this issue, because there was just so many of them accepting this type of behavior.

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Kurtosys Response
9y
I personally want to apologize for your negative experience at Kurtosys and our interaction, which was unsatisfactory. I agree that it takes great courage to identify and flag issues to management and there are no excuses for how you felt during our meeting. I do care deeply about our employees and their concerns and to leave you with the impression that I wanted to leave with an immediate sense of urgency or that I wasn’t listening was unjust and unfair. I take great pride in meeting with each of our employees individually, and I hope they are receptive to these meetings. I clearly have flaws as a leader, and I take ownership of them. There are no excuses, only actions that I can take to address them. I do recall our conversation from March 31st, and I immediately addressed your concerns with various members of the team. Unfortunately, I never followed up with you directly and upon my return in May, you had already left the company and for that I do apologize. Since you have left, and partially as a response to our conversation, I began a search for a Director of People Operations. We have subsequently appointed Natalie Willemse as our Director of People Operations who is based in South Africa. She started with us on the 3rd of October and her responsibilities are to lead our efforts to train and develop our employees, to recruit highly skilled and experienced employees as well as to address cultural diversity and to roll out sensitivity training, globally throughout the company. Separately, I have asked her to reach out to you in order to discuss your experience at Kurtosys and to identify ways to improve. I hope you would be open to sharing your ideas and recommendations with me as well. We certainly strive to create an inclusive culture where diversity is embraced. We have strong female leaders as members of our management team and we are conscious about promoting diversity across the company. I believe we have worked diligently to creating a diverse group of people in each of our offices where possible and recognize that there is work to be done within our Reno, NV office. I would like to thank you for highlighting your issues and concerns and would like to assure you that the behaviors you have highlighted will not be tolerated. We will take action in understanding the issues and address them accordingly. I wish you the best of luck in your career. Scott Gellman COO & CFO

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Amazing work environment, great people, great benefits

Cons

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5.0
Aug 19, 2015
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Pros

Our office strikes the perfect balance of fun and focus – my colleagues are fantastic and I love coming to work every day. Kurtosys gives me the opportunity to learn and make an impact on our business operations and growth - I’ve learned more in my time at Kurtosys than I have ever before in my career. Management encourages employees to think outside of the box, develop new/better processes, and to continually improve. They trust employees and are transparent about financial results and company priorities. Plus, employee contributions are rewarded: management regularly gives accolades to hard-working employees. Summary list of pros: great office location, regular team events/happy hours, responsive IT team, smart colleagues, managers that want to mentor and develop employees, and an improving HR and performance review process. Plus, we’re growing quickly, which creates more and more opportunity for everyone.

Cons

It would be great to get more PTO for the US office (3 weeks is the US standard, less than global offices), though the 10 holidays are nice. Other than that, I have no complaints and consider this my best workplace/career move to date. All of the expectations set during my interview process have been met and I have not been disappointed or let-down by the company in any way.

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