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Kroll Background Screening

Is this your company?

Office Politics, unrealistic expectations, poor compensation make the Background Screening sector of Kroll unpleasant. - Supervisor Kroll Background Screening Employee Review

1.0
Dec 26, 2009
Recommend
CEO approval
Business outlook

Pros

Some of the projects can be interesting because you get access into the private information of people being screened. Because there is a sort of "comrades under fire" mentality amongst hourly workers folks share info and help train each other.

Cons

Typically the Background Screening division of Kroll doesn't pay enough to attract long-term employees with the education level needed to be successful at the tasks demanded of them. Employees in other divisions of Kroll enjoy a level of professionalism and compensation that is appropriate to the tasks of their position, but the employees in the Background screening part are considered expendable and management focus is on whipping them into faster production with little regard for compensation or training. Stress is high, morale is low, and turnover is constant. Because of the reliance on cheap unskilled labor, output production is often of poor quality. To keep their jobs, employees are forced to meet unrealistic production quotas. They are punished when they fail to make the quotas but there is little incentive to excel or even do a good job. Employees are told that if the work hard they can rise up in the company or change to other divisions but the reality is that if you come into the company via the Background Screening division, you will have to fight the stereotype of being a poorly-educated factory type worker not suited for white collar professional positions. The power structure at Kroll Background Screening evolved during a period of rapid growth in the early part of the decade. If you had gotten into management with them at that time, the company was small enough that you could rise beyond Supervisor. Now, that the power base is firmly entrenched, you have to rely on playing politics for promotions. Merit is not rewarded but paying court to the higher ups is.

Explore other reviews about Kroll Background Screening

4.0
Feb 21, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work with attention to detail and an intensive emphasis on interpersonal relations. High profile employment activity with the benefits of working from home.

Cons

Work from home without an office does not allow for much human interaction with co workers other than interviewing and other formal interactions.

4.0
Jan 8, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are able to work reasonably independently; the work is a desk job and co-workers are very helpful and knowledgeable. The pay is decent for an entry level position, and the actual tasks performed can be interesting at times (calling people's references and former employers can sometimes make for interesting conversation). There are a variety of health insurance plans, and finding an affordable plan is not a problem. The location is nice, and the office has nice accomodations. The company is established and reputable, and under the larger umbrella of MMC.

Cons

Supervisors and management are not very knowledgeable of the processes taking place within the department. Depending on the department, there is not very much room for advancement. The pay is decent, but not great, and definitely not enough to raise a family on unless you move up into supervisor/management level.

4
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