3 years and counting - Program Specialist Knowledge Services Employee Review

4.0
Mar 29, 2017
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Compassionate and caring management team, Ability to work independently, Freedom to think outside the box. There are several positive incentives to work at KS.

Cons

We are paid only twice per month. Not bi-weekly, but twice per month. Meaning there are several months per year we have to go three weeks between pay checks. This causes great distress for me as a single parent. This is something a great percentage of KS employees have complained about and verbalized to management and the owners of the company but seems to fall on deaf ears. The salary is competitive but is less than desired for the amount of work required. Although management tries to provide incentives such as trips to the corporate office in Indiana every year I would prefer a holiday bonus and/or the ability to earn bonuses. Health insurance isn't good. No opportunity for advancement.

avatar
Knowledge Services Response
9y
Thank you for taking the time to write and provide a constructive review! We truly appreciate receiving feedback that is both productive and effective. We are thrilled to hear that you have experienced the flexibility, positivity, creative freedom, and the compassion of a caring management team during the last three years. Even more so, we hear your frustrations and suggestions, and we are sincerely taking them into consideration as we look for areas to improve and enact positive change. We are constantly working to improve the employee experience both on-site and off-site, and we value your feedback, as it gives us greater insight into where we need to focus efforts. The only thing we ask is: please grant us a little patience as we make changes and improve our employee's experience. It does take time to implement change, but we see that as a valuable part of growing a business! Thank you again for providing open and honest feedback. Please know that we value the hard work you have put into our company and your work. We are so glad to have you as part of our Knowledge Services family. Thank you again for your contributions.

Explore other reviews about Knowledge Services

5.0
Dec 10, 2024
Recommend
CEO approval
Business outlook

Pros

Great work environment and people. Felt very supported working there by senior level employees.

Cons

Hybrid environment, but other than that, great company.

1
4.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers, great facility, my specific manager was wonderful, the job was fulfilling.

Cons

They value the wrong things in some workers and that is rewarded. The turn around is high.

See reviews by: Helpful|Rating|Date|All