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Knowland

Acquired by Cendyn

Is this your company?

Damaging itself - Account Manager Knowland Employee Review

2.0
Nov 2, 2017
Recommend
CEO approval
Business outlook

Pros

Experience in the tech and hospitality space, location, resume builder

Cons

Where do I begin? As I'm sure you've read, the company has maintained its desire to get away from a bad reputation that largely exists within its own walls. The new regime came in and made it clear that this was a new company and wanted to rebuild and "fix" the company's unethical business practices and poor professionalism. They trash the (albeit horrendous) former CEO but he's been gone for over five years. It's time to move on and stop talking about the past. Regardless of your opinion on former leadership, I have never worked for a company who so openly trashed prior leadership. To speak the obvious, that team paved the way for this one and a little professional courtesy is lacking. Knowland must have been moderately successful before any of us came along; successful enough to give you your platform/soap box to stand on. Besides buying up a bunch of competitors to elimate all competition and then mercilessly jacking up the price on their poor customers without regard to the damaged reputation they so claim to want to rebuild, they really haven't lived up to their own hype. They still have the same questionable core data with the same huge gaps and the same core missing components. They still lose a significant percentage of clients each month, growth is stagnant at best, particularly compared to the money they've spent on buying all their competitors and hiring more six figure executives who have no clue what goes on at the ground level and rarely make time for regular client or employee interaction. It seems they're too busy sipping lattes in the twenty meetings they hold daily to talk about how great they are in comparison to those before them. Simply put: They've increased the cost of the same crappy data, and instead invested in a prettier package. The sales team consists of a bunch of egomaniacal millenials with no experience in the industry trying to sell a product they don't understand and then bragging about all the knowingly bad deals for customers they've closed

Explore other reviews about Knowland

5.0
Sep 30, 2024
Recommend
CEO approval
Business outlook

Pros

Great Company - Great People

Cons

Small team, lots of work to do in shared hands

1.0
Sep 20, 2024
Recommend
CEO approval
Business outlook

Pros

The only pro is the benefits

Cons

Knowland has suffered immensely under the CEO's leadership. He's two-faced, pitting his executives against each other, which led to the departure of two of the company's best leaders. His lack of honesty and transparency is alarming—he constantly lies and makes poor business decisions that hurt the company. A prime example is hiring new employees only to do a mass layoff a month later. The way things are going, it’s only a matter of time before the company goes under, and it’s all due to the CEO's destructive leadership. Because of this, I'm jumping ship.

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