Pros
Some of the original hires are the cornerstone of this company. It's not just a "job" to them. They value the employees and actively seek their feedback on the company culture, staff, and other organizational components that made Knowesis unique.
Cons
The company made poor staffing decisions in some of its key administrative positions. For example, it placed an individual in a human resources/operations role who commonly lied, antagonized staff, and said and did things that warranted legal action. Senior management regularly intervened to address the staff person's incompetence on HR-related matters and poor attitude. Knowesis eventually outsourced its benefits to a third-party vendor. It was not for the best! Employees then had to call a 1-800 number for questions that it used to be able to get a quick answer in an email. At best, the vendor would take your questions and never get back to you. The vendor's representatives were mostly rude and unfriendly on the call.