Once great, now starting to crater. - Sales KnowBe4 Employee Review

1.0
Jun 19, 2025
Recommend
CEO approval
Business outlook

Pros

Getting harder to list pros.. The people here are generally very high quality and some of the best I've worked with but that's changing. Top talent is leaving and I don't see it recovering anytime soon.

Cons

Pay has always been lower than market rate, no matter how much justifying you will see from the company in these reviews. They used to deflect by saying "but our bonus game". Well now it's paying half of what it used to be, that excuse no longer works. Even with the bonus game it was still under market. Now they are coming for the other perks that made this place bearable. Making the current hybrid schedule worse is a deathblow to morale. There's also talk of tightening the dress code. We were already losing staff at an alarming rate. With more than a handful to our direct competitors... And your response is to make it worse? Not sure what they are expecting to happen. Maybe it's an indirect way to lay off staff... If so, it's working wonderfully. I've been here awhile and I'm actively looking as are most of the people I speak with.

Explore other reviews about KnowBe4

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
2w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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