Great company to work for - Customer Success Manager KnowBe4 Employee Review

5.0
Jul 10, 2017
Recommend
CEO approval
Business outlook

Pros

The company is growing at a rate of 300%, and they are rated #1 for best places to work in the Tampa Bay Area. Believe it, it is true. There is no company out there better than this. Management is awesome, employees are awesome when you are new they welcome you, bonuses and not small money, BIG money in CASH!!! Great pay, free gourmet coffee and tea, free healthy snacks, the ice machine is ice chips, filtered water, great atmosphere, Wednesday mornings they come around with the burrito cart $5 in cash, unlimited PTO, yes UNLIMITED, but don't go crazy or take advantage, CEO is awesome he is approachable and so cool, everyone is wont to earth, no one is breathing down your back, you work and get the job done, I have a bright career her, I hit the job lotto!

Cons

The parking lot is 2 blocks away and I didn't get an orange pen, I really want an orange KnowBe4 pen. Hey these are not that bad but i'm phishing for a reason to type something in here, get it....phishing bwahahahaha

avatar
KnowBe4 Response
7y
Oh My Gosh!!!! Come to HR immediately and we will get you 5 orange pens! This oversight must be handled with the utmost expediency!!! In all seriousness, we love that you are part of our team and of course come by and grab a pen. :)

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5.0
Jun 11, 2026
Anonymous employee
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CEO approval
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Pros

Hood staff be kind nice

Cons

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1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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