Don't Expect Company Success to Translate into Employee Success - Anonymous employee KnowBe4 Employee Review

2.0
Feb 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still a lot of good people working at KnowBe4. Not just old timers but new hires as well. The rank and file create a positive environment to work in. Unfortunately they're not the ones who make decisions anymore.

Cons

I was on the fence about the new CEO for a long time. But here we are in February and still haven't received our year-end raises (for US employees. I'm not sure about other countries but hope they are treated better.) I'm told the package of raises is on the CEO's desk and just awaiting his approval. Other than telling us in an AMA that we shouldn't expect COLA and raises are earned at this company. If that's true, the implication is that not a single US employee earned a raise in 2025. I think what's more likely is that the CEO either thinks he can get away with stringing the employees along, or he just doesn't care what we think. If the raises are so important that they have to be personally approved by the CEO, they should be important enough for him to make time to approve them. This is the first time the raises have been delayed like this, but I've worked at a place before that fell into a cycle of delay and then pay cuts and once you've started down that slope it's hard to get off of it.

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KnowBe4 Response
4mo
Thank you for sharing your feedback. Every Knowster's experience matters to us, and we believe there’s something to learn from each individual. We’d like to hear more so please reach out to peopleops@knowbe4.com.

Explore other reviews about KnowBe4

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
1w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

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