Horrible management overshadows any positives - Team Leader Knoops Employee Review

I’ve had a really positive experience working at Knoops. The people are a real standout supportive, friendly, and genuinely passionate about what they do, which creates a great working atmosphere day to day. There’s a strong sense that the business is growing, with exciting projects and new ideas coming through regularly, which keeps things interesting and makes it feel like you’re part of something evolving. I’ve also really valued the level of flexibility, which makes it easier to maintain a good work life balance and feel trusted in your role.

In terms of downsides, benefits outside of the day-to-day perks are fairly limited. While the free drinks are a nice touch, there isn’t a particularly extensive benefits package compared to some other companies, which could be improved as the business continues to grow.

- Great autonomy as Store Manager to shape store operations and team dynamics. - Strong supportive culture from both head office and team members. - Clear opportunities to develop management skills and grow within the brand. - Engaging work environment that keeps every shift interesting and rewarding. - High-quality products and brand reputation make customer interactions positive.

- Opening shifts are quite long, which can feel challenging if you’re not accustomed to early starts or extended opening hours. - Labour allocation is kept tight, though there’s flexibility to increase staffing levels during peak trading periods. Honestly, there are no major downsides to note just small operational points that are manageable.