KnitWell has destroyed job satisfaction - Store Manager KnitWell Group Employee Review

1.0
Jan 13, 2025
Recommend
CEO approval
Business outlook

Pros

It’s a job with benefits but…see below (the bonus potential is what made the compensation on par with expectations for performance)

Cons

Low pay makes it difficult to hire. KnitWell has made it unattainable to continue to earn up to $14,000 per year in bonus for making sales plan; store managers have effectively been given a pay demotion and it’s saved KnitWell millions of payroll dollars. KnitWell took away payroll hours and expects store operations and sales to thrive, and don’t dare go over allocated hours. The clothing quality and styles show a lack of knowledge of the Chico’s customer. KnitWell took away a paid holiday at store level, not for DSMs or Corporate. Communication from corporate is minimal; store level are mere peons.

Explore other reviews about KnitWell Group

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers, kind and supportive

Cons

Didn’t have many cons, short time there and enjoyed it

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Discounts, although they’ve taken away some. Making women feel comfortable and beautiful

Cons

EVERYTHING about this company. They are so disillusioned. None of them have worked in the stores like us and this have no idea of how hard they are making it on us. They don’t care. Ever since KnitWell has taken over it has gotten worse and worse. I had high hopes but sadly, it is not good. You know the saying,” Take your PTO. Enjoy your life. Because your company will replace you the next day if you die”? 100% accurate. Sooooo many things they want and expect done but refuse to give more payroll to get it done. Let’s see- what is a day like? Clock in, check emails, sales, respond to emails, log in to concierge and find time somehow to make calls and send emails, wait on customers to get your conversion up, drive traffic in stores, do a million boxes of shipment, sort it, organize it, but don’t forget to get your conversion up and do your markdowns too! On TWO person coverage. Every day. No punches or breaks- barely time to go to the bathroom, I’m so tired of DM’s that want to make themselves look good so they expect 100% on all of the above but yet they’ve never worked for the company before so again, never had to do our job. I’m so sick of it and can’t wait to get out. Then I will preach from the mountain top about this company, call the labor board. And let’s not forget about the pay for allll of this- for Store Managers it’s good but everyone else down it’s terrible. The workload does not meet the pay. It’s so sad when you actually love what you do if you could just DO IT. Ugh.

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