Stay away - toxic! - Anonymous employee Kiwi.com Employee Review

1.0
Aug 22, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing anymore. Maybe still some nice people.

Cons

Unclear vision and strategy, launching useless projects without asking experts and calling it later “failing fast”. If you’re not friends with the right people and won’t say “yes” to everything what they want, don’t expect too much. The company is just acting chaotic and then panicking about financial results, without caring for people, culture and work-life balance. Kiwi is promoting wrong people to higher positions, accepting their behaviour like bullying people, making jokes of others, being rude, unprofessional and two-faced. No one cares about ESAT, feedback or promoting good leaders. You can be fired anytime, your position might be cancelled, your development plans zeroed and - who needs learning and development? Kiwi doesn’t. Who needs good, experienced leaders? Not Kiwi. Today you’re here, tomorrow not anymore. Decisions are made from one day to another, no one knows, what will happen next - no one considers if you have a family and are willing to travel for weeks - they can tell you on Monday, that you're travelling on Friday. Everyone is afraid to speak in meetings and some people will do everything to please the most powerful people. If you think Kiwi will allow you to learn, do mistakes and improve, you’re wrong. The company doesn’t respect its own people. CEO is getting drunk on the company parties or coming with heavy hangover to the office. This is probably leading by example. People are being fired because Kiwi needs to improve the financial results, or someone very important didn’t like them - don't expect any transparency in communication. No money for learning, no money for vacation (just 4 weeks), no development support, no support even from the higher management, as they’re just immune towards authentic leadership. Most of the C-Level and Directors are just arrogant people in darkness. A bunch of ignorants, that cares only about their salaries and prestige. If you consider joining Kiwi, don’t do it - stay away from this toxic environment.

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Kiwi.com Response
6y
Hello, thanks for the feedback, although to be honest it is very hard to react to the feedback full of “everyone” and “nobody” without further details or context. Yes, we change company goals and sometimes we close some of the initiatives we worked on. It relates exactly to the "fail fast" culture you mention, we try to move as fast as possible, we try various things...and yes, sometimes we end up in a dead end, break something or create a bit of a chaos. I don’t think there is any other way if we want to build something really awesome in the end - it won't happen without constant change and innovation. I understand working in such environment is demanding and it can be frustrating at times…but it can be also very rewarding and motivating, it very much depends on the environment you prefer. I'm far from saying we are mature organization with mature leaders, we have a history of just few years and we constantly learn and develop, taking into consideration employee and peer feedback. When it comes to hiring and promoting people, we are looking at their performance, fit for the role and the overall value they bring to the team and the company, not who they are friends with or how much they say “yes”. I won’t be commenting on the rest of your statements as these are rather emotional - you can always contact me and we can discuss your current experience, specific examples of some issues you stated here and what can be done to fix those if verified. However, if this is what you think of kiwi.com, I would recommend you to look around and find the company where you can find a meaning and be happy. Katka

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Cons

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Kiwi.com Response
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Thanks so much for sharing how much you enjoyed being a Kiwi during your internship. Please let us know if you have any suggestions for improvement in the future - we’re always open to feedback and new ideas. Kiwi.com People Team
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Cons

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Kiwi.com Response
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Thank you for sharing your feedback. It’s great to know you enjoy working here at Kiwi. com. We also appreciate your constructive suggestions around more challenging work opportunities. Please let us know if you have any suggestions for improvement in the future - we’re always open to feedback and new ideas. Kiwi.com People Team
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