Great Place for Growth and Flexibility, but Room for Improvement in Career Development and Training - Customer Success Associate Kinobi Employee Review

5.0
Oct 27, 2024
Recommend
CEO approval
Business outlook

Pros

- A pleasant workplace with fun and welcoming teammates who are easy to collaborate with. - A great place to develop skills and gain experience, as Kinobi offers a wide range of opportunities for growth. - Flexible work settings, allowing us to work from anywhere. - Excellent opportunities to expand knowledge and gain exposure to global clients, especially if you're managing Singapore and Hong Kong clients. - Constructive feedback provided during regular one-on-one meetings with the manager. - Kinobi is very open to innovation and new ideas, as long as they align with the company's vision and team KPIs.

Cons

- Career advancement opportunities are not clearly defined. - Standard operating procedures (SOPs) and work systems are still underdeveloped. - Occasionally, there is a lack of proper and well-structured training sessions.

Explore other reviews about Kinobi

2.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

International, remote team. Have separate job responsibilities.

Cons

A lot of workload with low paid compensation. They want high-quality people with low paid compensation. Unrealistic expectations. Very fast-paced for a human. If you’re considering joining the team, think carefully. The workload and expectations can be overwhelming from day one. Newcomers are often expected to be super ready during onboarding before they are fully prepared, which can quickly lead to stress and burnout. The remaining employees struggle every week under constant high workload pressure. The management team will not consider about the workload.

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

It's a good place to learn and grow. You will learn a lot of things, and you will learn to think fast and structurally.

Cons

As I said on Pros, it's a good place to learn and grow, so the pace is too fast

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