Great place to work and team - Sales and Account Manager Kinetics Group Employee Review

Strong Technical Culture: Kinetics Group is a premier IT service provider with a clear focus on technical excellence and client satisfaction. Engineers are expected to be the face of the company, which fosters professionalism and pride in delivery. Career Development: Structured trial roles and performance metrics offer clear pathways for growth. Success is measured through process improvements, automation, and proactive communication. Supportive Leadership: Senior leaders promote radical candour and open dialogue. There’s a genuine effort to improve transparency and employee experience. Competitive Compensation: Salaries and benefits are in line with industry standards, and the company actively encourages feedback through platforms like Glassdoor and Google.

High Accountability Culture: While the expectations are clear, the emphasis on time tracking, ticket management, and client approvals can feel rigid at times. Limited Remote Flexibility: Work-from-home arrangements require prior approval and are not the default. Communication Gaps: Internal discussions show ongoing efforts to improve leadership transparency and team sentiment.

They are a MSP. No one stopped me learning worked with wide range of technology. No one restricted the tickets, I was not put in box Senior engineers were always around to help. they did not take my jobs away. Moved jobs and countries, my biggest learning. they taught me how to manage jobs. Helped me skill up qualifications, paid for exams and Ok to pay again if I did not pass. I learnt more there than everywhere else.

They are firm about the rules of managing tickets and recording stuff. Start times are set. At my last job I could start any time. But at a MSP you need to be there at the start time.