A good place to start but not stay. - Underwriting Support Specialist Kin Insurance Employee Review

3.0
Oct 3, 2022
Recommend
CEO approval
Business outlook

Pros

Work from home, amazing team and manager. Great learning experience and teachers to excel in underwriting insurance.

Cons

Churn is high, I find myself having to ask if someone is here anymore alot. I last counted 22 people were fired/ quit in one month The big cons are pay, Customer service and Underwriting support were paid the same. Not sure how that works when one is answering the phone and ticketing and the other involves complexity of making changes, compliance, claims, discounts. Sales gets so much love, they get incentives and expensive/discounted items/gifts. We get a mug or occasional gift card or outing. Please show other departments some love and appreciation.

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Kin Insurance Response
3y
Thank you for sharing your feedback. The growth of our Kinfolk and their careers/skill are a top priority for us.

Explore other reviews about Kin Insurance

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

great company to work for back in hopefully now too.

Cons

very few doing this just to get access to site

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1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, decent benefits for some things. If you thrive in high stress/high pressure situations, with constant change & pivoting priorities, this place is for you.

Cons

Kin having the value “Operate lean; deliver more” should tell you pretty much everything you need to know about working at this company. There is little to no training yet the expectations to produce & perform are very high. Flexible/unlimited PTO is part of the benefits but if you feel like you can’t ever take time off because you’re so busy with work/deadlines, it’s not really a benefit. Not to mention, the time leading up to taking more than a few days off is SO stressful trying to get everything done or ready to be handed off that you question if it’s even worth it. Burnout is a very real thing at this company. They terminate people quite frequently here so you are often in fear of losing your job which adds another level of stress on top of everything else. While they are flexible, the work/life balance is poor. Working evenings & weekends is frequently necessary to meet deadlines.

1
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