They try very hard to be good and could achieve it if they do some reflecting. - Customer Service Consultant Kin Insurance Employee Review

1.0
Feb 18, 2022
Recommend
CEO approval
Business outlook

Pros

Work from home. Depending on the state, you are being licensed for, it may be easier than other kinds of licenses. they downplay this part and say that everything will be fine but they are not on top of it and their contractors are unreliable to help communicate. On my last day there they left the door open in case I wanted to apply in the future which is a positive.

Cons

You got the impression that people are required to be nice to you and they track your every move and interaction on software so it feels like big brother is always watching. As an example they will abruptly make a meeting with you based on what they have seen you complete throughout the day but they have forgotten to have genuine conversations. At the same time it’s like being remote has taken away the quality of relationships but they try very hard to not have that happen but it still happens.

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Kin Insurance Response
4y
Thank you for submitting, we take feedback very seriously and appreciate you sharing your prospective. We are continuously working to strengthen our Diversity, Equity and Inclusion, and providing a safe and equitable workplace for all.

Explore other reviews about Kin Insurance

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

great company to work for back in hopefully now too.

Cons

very few doing this just to get access to site

1
1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, decent benefits for some things. If you thrive in high stress/high pressure situations, with constant change & pivoting priorities, this place is for you.

Cons

Kin having the value “Operate lean; deliver more” should tell you pretty much everything you need to know about working at this company. There is little to no training yet the expectations to produce & perform are very high. Flexible/unlimited PTO is part of the benefits but if you feel like you can’t ever take time off because you’re so busy with work/deadlines, it’s not really a benefit. Not to mention, the time leading up to taking more than a few days off is SO stressful trying to get everything done or ready to be handed off that you question if it’s even worth it. Burnout is a very real thing at this company. They terminate people quite frequently here so you are often in fear of losing your job which adds another level of stress on top of everything else. While they are flexible, the work/life balance is poor. Working evenings & weekends is frequently necessary to meet deadlines.

1
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