Role Misalignment and Structural Challenges - Research Director KidsKnowBest Employee Review

2.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

Interesting client base. Team members were friendly and collaborative. Opportunity to work on data infrastructure challenges.

Cons

– The Director-level role I accepted did not match the work I ended up doing day-to-day. The remit was largely delivery-focused — writing proposals, executing projects, and handling operational tasks — rather than contributing at a strategic or leadership level as advertised. I was hired with the expectation of helping fix structural and process issues, but when I raised solutions, the response was that “nothing is broken” and that this was not part of my remit, which made improvement work effectively impossible. – Reporting lines were unclear, and decision-making frequently shifted between multiple people, making it difficult to establish ownership or move work forward with confidence. – Many decisions were made by committee rather than by clear leadership, resulting in slow progress, conflicting directions, and a reluctance to commit to anything definitively — which is unusual for such a small team. – Compensation is below market for the level of responsibility implied during recruitment, and salary progression is unclear. – The organisation would benefit from stronger research, data, and technical expertise to support the ambitions communicated during hiring. – Data processes, documentation, and compliance practices felt inconsistent and would benefit from clearer governance and specialist oversight. – The business describes itself as agile, but in practice there was notable resistance to change, even when issues were acknowledged by multiple people. – Overtime often seemed to be treated as normal rather than exceptional. – Ultimately, the misalignment between the advertised role and the actual operating environment meant the position wasn’t the right fit for me.

Explore other reviews about KidsKnowBest

5.0
Oct 1, 2020
Recommend
CEO approval
Business outlook

Pros

Friendly environment Fun and creative work Great team

Cons

None at all. I loved it

5.0
May 20, 2020
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great coworkers and a wonderful, collaborative atmosphere.

Cons

I don't have any cons to disclose.

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