Great Way to Work With Clients - Virtual Personal Trainer Kickoff Employee Review

4.0
Sep 27, 2023
Recommend
CEO approval
Business outlook

Pros

Flexible hours, they provide clients for you and marketing tools to reach out in social media, an intuitive app with a large database of exercises and workouts and a system where you can stay in touch with your clients, offer nutritional guidance, and virtual workouts.

Cons

The app only works on smartphones, which is a turn off for some clients because the workouts are hard to see. The app can be buggy - You do video calls through the app but half the time I have to have a backup plan because it doesn't work. Hard to find exercises by search the database.

Explore other reviews about Kickoff

5.0
Nov 20, 2024
Recommend
CEO approval
Business outlook

Pros

Great app, great flexibility, and supporting team.

Cons

The pay could be better for the amount of work required to retain clients.

1.0
Sep 18, 2024
Recommend
CEO approval
Business outlook

Pros

Good for personal trainers who don't have a high hourly rate, who are new, or who work at commercial gyms paying them under 50 an hour/in lower income areas with low access to high ticket clients.

Cons

Bad for experienced trainers, independent trainers, trainers who work at high end gyms with good pay, trainers who seek ongoing education, and anyone seeking a good work/life balance. The pay is abysmally low, 50 dollars a client per month is the best you can do - usually more like 20-30 a month, while the expectation for "time put in" is very, very high. Clients are also very low quality, as they are all looking for a "bargain" when it comes to paying for training. Much like any commercial gym, Kickoff believes in negative reinforcement as a tool for motivation. They punish their trainers by lowering their pay when clients leave, even if it is at no fault of their own. They throttle access to their online marketplace based on metrics that have little to do with client success and more to do with you as the trainer following a checklist the company set up. They also do not believe in work-life balance. Your "lead coach" pesters you if you are not meeting such random metrics, as their pay is also dependent on their trainers meeting those metrics. There is very little to no flexibility for trainers with years of experience.

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