Pyramid scheme of fitness. - Trainer Kickoff Employee Review

2.0
Jul 1, 2022
Recommend
CEO approval
Business outlook

Pros

You can create your own schedule which is great and the a.i workouts are helpful.

Cons

Its basically the pyramid scheme of fitness working with them. Your pay level has 'tiers' (which is wrong) and if a client cancels, you get marked down for it. Even if you have nothing to do with their cancelation. I had a few members financially struggle and yet i got bumped down pay tiers. Not to mention, the pay is extremely low for the amount of work you put in. Working for this company was really bad for my mental health for the amount of time i put in and the $300 a month i received.

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Kickoff Response
3y
Thank you for the feedback. I am sorry to hear about the stress and the struggles you mentioned. I understand the frustration with clients who churn despite your best efforts - it's happened to me! We are working to prevent it on numerous fronts by improving the client experience. We are in no way a pyramid scheme. We are in no way a multi level marketing organization. We pay coaches directly for the work they do and that is all. We do have demanding expectations for coaching quality but we're committed to helping coaches succeed as much as possible. If you're still training with us, don't give up! Ask us for help to improve retention, client satisfaction and conversion rates. We want to help. Please email me at john@trainwithkickoff.com so I can help you. -John, Founder and CEO of Kickoff

Explore other reviews about Kickoff

5.0
Nov 20, 2024
Recommend
CEO approval
Business outlook

Pros

Great app, great flexibility, and supporting team.

Cons

The pay could be better for the amount of work required to retain clients.

1.0
Sep 18, 2024
Recommend
CEO approval
Business outlook

Pros

Good for personal trainers who don't have a high hourly rate, who are new, or who work at commercial gyms paying them under 50 an hour/in lower income areas with low access to high ticket clients.

Cons

Bad for experienced trainers, independent trainers, trainers who work at high end gyms with good pay, trainers who seek ongoing education, and anyone seeking a good work/life balance. The pay is abysmally low, 50 dollars a client per month is the best you can do - usually more like 20-30 a month, while the expectation for "time put in" is very, very high. Clients are also very low quality, as they are all looking for a "bargain" when it comes to paying for training. Much like any commercial gym, Kickoff believes in negative reinforcement as a tool for motivation. They punish their trainers by lowering their pay when clients leave, even if it is at no fault of their own. They throttle access to their online marketplace based on metrics that have little to do with client success and more to do with you as the trainer following a checklist the company set up. They also do not believe in work-life balance. Your "lead coach" pesters you if you are not meeting such random metrics, as their pay is also dependent on their trainers meeting those metrics. There is very little to no flexibility for trainers with years of experience.

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