Upper management are incompetent - Teacher Keyword Education Employee Review

Good salary. Some centers have cool foreign and local staff who are fun and competent, but certainly not all. All centers are located on the metro.

Illegal hiring practices meant Keyword recently fired half their foreign teachers with three days notice. A recent uptick in police raids on centers has led to deportation and imprisonment of foreign teachers. As of late many new hires have had their visas rejected after arrival in country without explanation from Keyword. No career development. No upward mobility. There is no strategic planning; ideas are simply rolled out without testing or consideration for possible issues that may arise. Roles within the Head Office aren't defined clearly, so important issues that arise are generally avoided or punted to someone else by management. The curricula development team does very little to support teachers, so be prepared to create lessons from scratch every time, something that isn't ideal for brand new teachers. The technology in the classrooms and teachers rooms is antiquated. Classrooms are small and dingy. Management recently told staff at one center that they want us to be "The McDonalds of ESL"...hardly inspiring.

Good salary and good colleagues to be with

Not good work environment, all sales driven