Pros
People were great, worked hard and had talent. Each person is critical to the programs they are assigned and they have daily opportunities to contribute and be seen. International customers and factories offer great experience applicable to many future jobs. Pay and compensation were fair, but only a small quarterly bonus.
Cons
(1) KeyTronicEMS runs lean and does not hire until they have too much work for current staff. This results in overworked people and by the time someone is hired, the program is behind and the new person starts in a hole. Since the CEO has stated that KTC does not support training programs (because they hire experienced people who should know what they are doing), the current employees must add OJT training to their already overworked schedule (that's what weekends are for) and many senior employees have max'ed out their vacation bank at 10 weeks as they cannot be gone for more than a couple of days without impacting their many programs. (2) Upper management does not support regulatory requirements and although the emphasis over the last few years has been to obtain a variety of Quality Certifications, this is only so they can bid on programs for Medical Devices, Automotive and Aerospace. Systems like Change Control, Record Retention and Corrective Actions are poorly defined, not well integrated and difficult to use (especially with the minimal training). Combined this with overworked staff and the result is frustrated and inefficient employees. (3) Poor resource management has experienced engineers trying to find boxes and forms for shipping or making repeated trips to document control to understand and create a work instruction; while less experienced technicians and operators are left to make critical process decisions on the floor.