Employees fleeing - Routing Coordinator Keystone Dedicated Logistics Employee Review

The pandemic was navigated as well as it could have been. Employee safety was prioritized and employee feedback was valued by upper management. Company is almost entirely remote except for some specific roles. Middle managers are mostly great at their jobs and value their employees. Turnover has been very low since the start of the pandemic.

A few people are difficult to work with, but the vast majority are great.

- Good Base Pay (to keep you there) - Free Weekly Lunches - Some Friendly Faces

They put so much pressure on their salespeople to be successful and then when you inevitably are not successful, they will say it was your fault.... Poor Sales Process: KDL runs an entirely different (unsuccessful) sales process than any other logistics company. KDL separates Truckload and LTL services into 2 different departments and asks the sales team to grow the company's LTL business by cold calling C-Level executives and challenging their decision making instead of utilizing the momentum the company already has in its Truckload department. Lack of Training & Company Cohesion: They will ask you to read all the company case studies, confusing marketing material and listen to other people make cold calls and call it "sales training". The sales department also operates entirely separate from the rest of the company so you will struggle to understand what KDL actually does for their customers. Prospecting C-Level Executives: Cold calling is still foundational to sales, even in 2024, but sales management don't have any idea of what they are doing when it comes to cold-calling sales process they chose to pursue. They put a lot of pressure on their Account Executives to prospect and figure it all out themselves. Poor Management Decision Making: Management are passive aggressive toward employees and each other making meetings and group discussions very difficult and unproductive. Inappropriate Office Conduct: Constant talk of politics, religion, objectifying women, racism, etc.