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Keysight Technologies

Engaged employer

Balanced, but no growth in certain areas - Senior Customer Service Representative Keysight Technologies Employee Review

4.0
Mar 26, 2020
Recommend
CEO approval
Business outlook

Pros

Daily queues and responsibilities, every day different problem solving, heavy emphasis on continuous improvement - of processes. Nice co-workers.

Cons

Customer center very closed/different from rest of company, not much support for individual growth.

Explore other reviews about Keysight Technologies

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great support structure and office team.

Cons

Sometimes got home very late.

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

One star for the amazing people, one star for paycheck.

Cons

When I left, it took at least a month to decompress from the toxicity. KGM reorgs were a regular occurrence (5 in a 2-year span, for example) resulting in colleagues reappearing in roles in which they have no experience or disappearing all together. This created a culture of constant backstabbing and insecurity. Leadership picked favorites, ignoring the talents of many and this was reflective in bonuses. They undervalue and lose a lot of talented people, and it continues in spite of their recent positive quarterly reports. Reactionary marketing strategies result in a lot of wasted time and work. Read the rest of the reviews before taking on a role here. You will see a pattern.

4
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