3.0
Aug 8, 2025
Former employee
Wallingford, CT
Recommend
CEO approval
Business outlook
Pros
a few good people who cared, some not so much
Cons
bad tech/computer issues across retail locations, effects customer service negatively, training is mostly virtual and varies from how coworker will tell you leaves out important details and proper time to read procedures is often not given, management didnt communicate realistic expectations clearly or standardized enough nor do they have much capacity to listen to employees regarding real issues. impossible to get clear answers around important matters. many angry clients leaving and closing accounts