Satisfactory experience (average) but never felt a true part of the Key "family" - Programmer Analyst Lead KeyBank Employee Review

3.0
Jan 3, 2011
Recommend
CEO approval
Business outlook

Pros

Good health care benefits which included 5 weeks time off; onsite Fitness Center; onsite cafeteria; Key pays a better salary than the average for my field

Cons

No real growth within the company unless you know someone; Key's willingness to outsource their I/T operations; Managers working in departments with little or no I/T experience.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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