An ok work experience that soured over time - Programme Analyst KeyBank Employee Review

3.0
Sep 18, 2014
Recommend
CEO approval
Business outlook

Pros

Excellent 401k and PTO benefits. Flexible work schedule start times as well as work from home capabilities while working in IT. Decent healthcare although the costs just keep increasing... that's everywhere now perhaps....

Cons

I disagreed with most of the major decisions handed down from leadership. Promotions were hard to come by and raises and bonuses were sporadic and based more on if the company was in a period of expansion or contraction... It seemed to be feast or famine in terms of compensation.... usually famine.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Cons

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

2
See reviews by: Helpful|Rating|Date|All