Overworked and underpaid - Anonymous employee KeyBank Employee Review

2.0
Mar 25, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Always career opportunities to move around departments; although these opportunities are mostly all lateral moves, it's difficult to move "up" in the company. Decent benefits, 3 weeks vacation to start out. Kind of laid back for a bank, although the corporate culture is a little strange.

Cons

Low-balled wages/salaries. Denied annual raises and/bonuses even when the company is doing well; this seems to depend on the department you work for. Little to no work-life balance, even though they have the technology to allow more flexibility, this will also depend on the department/manager. Constantly eliminating positions to create smaller staff size, while the work volumes increase. Then expect the higher work volumes to be completed with less staff, while offering no pay increase or bonuses, noting the base rates are a low balled rate to begin with. Terrible for employee morale.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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