Amazing Culture of People Who Care and Love What They Do - Relationship Manager KeyBank Employee Review

5.0
Nov 29, 2025
Recommend
CEO approval
Business outlook

Pros

The people first mentality. Not your typical salesy bank.

Cons

Need to improve career opportunities for internal hires who want to move on to something new within the company outside of their current role/ business vertical.

Explore other reviews about KeyBank

5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and pay (including bonus)

Cons

Expected 70-80 hour weeks as a regular schedule.

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Cons

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

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