Seems like a good company to work for - Sales Executive Key Travel Employee Review

4.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

I've only just joined, but it seems like a good company to work for. Culture is good, management seems supportive, and the team seems friendly. Remote working is a major plus, and they are reasonably flexible . The interview was a 3-stage process, and they asked good questions as well as answered the questions I had for them as well. I've read some the negative comments on here about this company, and i can't say I've noticed any of these within the company

Cons

Inital IT set up of apps and devices seems a bit clunky. Internal IT issues seem more than usual

Explore other reviews about Key Travel

5.0
Apr 30, 2024
Recommend
CEO approval
Business outlook

Pros

Key Travel has a very cohesive executive team that is committed to ensuring all aspects of the company strive toward category leadership . And, employees are among the most dedicated and passionate I have seen in my work experience. Communication is honest, frequent, and has a single goal in mind of enhancing the customer experience. There is also considerable energy to enhancing and optimizing the employee experience as well, to ensure retention, job satisfaction, and recruiting success. Considerable investments have been made in 24/7 teams, technology, and multi-channel contact methods.

Cons

A very competitive space, so balancing growth and investment with often changing market and people conditions can be a challenge. This is apparent with all travel businesses, at this time of increasing complexity in the industry and around the world.

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Key Travel Response
1y
Hi there, thanks for your feedback. We agree our colleagues are excellent and at the heart of making Key a success. Our proprietary technology is built for this sector and award winning.
1.0
Apr 8, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wish I could come up with some but it’s frankly impossible.

Cons

Having been in this industry for a very long time, I’ve never come across an executive team that is more dishonest, untrustworthy and so blatantly obvious that they are all about their personal gains. It’s very disappointing because it could have been a great company that did great things. When I say ‘executive team’ I want to be clear that I’m speaking to the NA President and the Global CEO. They also brought their friends into the circle, but because of lack of space - and lack of giving a crap - I won’t mention them here. (You know who you are KB). This was seriously the most toxic and sexist environment I’ve ever worked in. That this type of behavior and overall working conditions can still exist in today’s environment - boggles my mind. A lot of very, very good and qualified people worked here who were run off because of the horrible working conditions. The two ‘new’ senior leaders completely changed the company - in a very negative way- very quickly and it’s a downright shame. Employees deserve much better. The customers deserve much better. It’s a sad outcome.

10
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