I worked at the location in Orlando for about 6 months - Anonymous employee Kessler Collection Employee Review

1.0
Apr 13, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful location, always busy. Great co-workers when they're in the mood. Good benefits and decent pay compared to most resorts in Orlando.

Cons

This is a very stressful environment and working food and beverage can be stressful as is. They have employees that have been there for a very long time and they make good money and when things don't go there way you'll hear them complaining. Also the management in this place is a joke, kiss their butts and you'll be the favorite employee. They do not live up to the Kessler cares standards one bit. Even the one employee who makes money will agree with everything I have stated, so extremely disappointing.

Explore other reviews about Kessler Collection

5.0
Sep 2, 2025
Recommend
CEO approval
Business outlook

Pros

Serving as General Manager at the Grand Bohemian Hotel Mountain Brook has been an incredibly fulfilling chapter in my career. Over the past year, I’ve experienced a remarkable balance between professional growth and personal well-being. I’m proud to lead a team that’s not only talented but genuinely collaborative and inspiring. The unwavering support from our corporate leadership has empowered us to elevate the guest experience and strengthen our culture. It’s been a journey defined by purpose, passion, and progress.

Cons

Some modification to benefits on the medical side would be good. Otherwise very happy.

2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Similarly very diverse seemingly wonderful culture

Cons

I was hired at almost 2 dollars less than the people that were hired a week before and a week after me. Evem with 5 plus years in hospitality. Within 3 days I was degraded in front of a guest. So bad that they wrote about their experience. Nothing was done. After a meeting with H. R the person who actually did the degradation try to retaliate against me. And said that I threatened and made them feel unsafe.. you can try to pull the anger man card. So after checking cameras and doing their investigation, I'm still employed. I still work with this person. I don't feel safe because this person has lied on my name. Once and I'm sure we'll do it again. How is this allowed to happen with HR? And all the established rules and regulations

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