Disappointing Experience – Lack of Transparency and Poor Culture - Anonymous employee Kerv Employee Review

1.0
Jun 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote working, some nice colleagues

Cons

Proceed with caution. Progression plans are often unrealistic, with vague or unfair reasons given for why promotions don’t happen—usually tied to internal friendships and favoritism. There’s a clear divide between teams, with negativity behind the scenes despite leadership trying to sell an amazing culture. Some members of the people team are unprofessional, unapproachable, and contribute to the toxicity. Promised roles are often put on hold without clarity. High turnover due to lack of appreciation, career development, and poor organization. Favouritism and double standards are common.

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Kerv Response
11mo
Thank you for sharing your feedback. While we’re pleased to hear you appreciated the flexibility of remote working and the support of some colleagues, we’re genuinely sorry that other aspects of your experience fell short of expectations. We take concerns around fairness, transparency, and team culture seriously. It’s disappointing to hear that you felt progression opportunities were unclear or inconsistently applied. We recognize how important it is for career development to be based on merit and communicated transparently, and we’re actively working to strengthen those processes. We’re also aware that a positive culture requires more than surface-level efforts—it must be reflected through our values in everyday interactions. Feedback like yours highlights areas where we can look to continue to improve, particularly in continuing to foster cross-team collaboration, ensuring professionalism across all departments, and addressing any inconsistency. At Kerv we’re committed to creating a workplace where everyone feels valued, supported, and able to grow. While we regret that your experience didn’t reflect that vision, your insights help us identify where we must improve. We wish you continued success in your career journey.

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5.0
Oct 27, 2025
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Pros

Good management and employees. Everyone is helpful

Cons

There are no cons. May have to do oncall support

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Kerv Response
6mo
Thanks so much for taking time to leave your review and expressing your kind words. We are so happy to hear you had a positive experience with the team and leadership at Kerv - that's great. Wishing you good luck with your future career.
4.0
Jun 8, 2026
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CEO approval
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Pros

Great culture Great manager Great benefits Great work life balance

Cons

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