1.0
Jul 27, 2024
Current employee, more than 3 years
Plano, TX
Recommend
CEO approval
Business outlook
Pros
I’ve worked here for three years and the only pro was the discount on fine jewelry, which they have since removed.
Cons
Where to start. So many issues here. Corporate is horribly unorganized, blames every problem on the staff in the stores, and are so toxic, condescending and rude half the employees are scared to even function. The clientele is actually the worst, nobody comes in to buy anything they just bring you bags of tarnished jewelry and expect you to replace it because that was the company’s policy, but they don’t have a backbone and won’t stand up for it so these people continue to get to yell at the staff and get hundreds of dollars of jewelry replaced when that’s not what’s supposed to happen.