Toxic mid-level management - Auto Liability Claims Adjuster Kemper Employee Review

3.0
Jun 18, 2025
Recommend
CEO approval
Business outlook

Pros

The best director I have ever worked under. John Burg was the reason I put up with so much for so long. He takes care of his employees and actually cares about people. Very rare at the director level.

Cons

Mid level and lower level managers were just in place nobody else wanted the job and they had done it at another insurance company before and brought their toxic leadership styles they probably got fired for with them.

Explore other reviews about Kemper

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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