Look elsewhere - Claims Adjuster Kemper Employee Review

2.0
Nov 29, 2021
Recommend
CEO approval
Business outlook

Pros

You can choose whether to start at 6am, 7am or 8am. We were able to work from home for a portion of the pandemic.

Cons

Training is not consistent or thorough, and yet if you make a mistake due to inadequate training, you are reprimanded as though you are a child. Supervisors don't encourage you to meet goals but rather bully you. There is no opportunity for career advancement. Pay is low, and yearly raises (if you get one) are low. If you meet daily goals, you are rewarded with additional work from those who are not meeting their goals. If you do not meet daily goals, you will be tyrannized. Rules change from one day to the next with no consistency, except that you can count on patronizing attitudes from supervisors. While we were able to work from home for a portion of the pandemic, we were unable to continue to work from home despite being successful and able to perform all the functions of the role at home, nor are masks required in office, nor are vaccination required.

Explore other reviews about Kemper

5.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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