Pros
You can choose whether to start at 6am, 7am or 8am. We were able to work from home for a portion of the pandemic.
Cons
Training is not consistent or thorough, and yet if you make a mistake due to inadequate training, you are reprimanded as though you are a child. Supervisors don't encourage you to meet goals but rather bully you. There is no opportunity for career advancement. Pay is low, and yearly raises (if you get one) are low. If you meet daily goals, you are rewarded with additional work from those who are not meeting their goals. If you do not meet daily goals, you will be tyrannized. Rules change from one day to the next with no consistency, except that you can count on patronizing attitudes from supervisors. While we were able to work from home for a portion of the pandemic, we were unable to continue to work from home despite being successful and able to perform all the functions of the role at home, nor are masks required in office, nor are vaccination required.