High expectations and customers make your job difficult - Claim Adjuster Kemper Employee Review

2.0
Aug 24, 2019
Recommend
CEO approval
Business outlook

Pros

Direct managers are all very awesome and always have your back

Cons

The customer base is garbage as we sell to criminals and people with terrible driving records. They cause an accident, then dissapear off the face if the earth so you can't work their claim. Then the other party calls you every day yelling at you for action when your hands are tied. And then the executives are putting pressure on us to perform exceptionally when the work load increases.

Explore other reviews about Kemper

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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