NOT a good place to work. - Agent Kemper Employee Review

2.0
Nov 29, 2008
Recommend
CEO approval
Business outlook

Pros

No one breathing down your neck about your time. It's nice to be able to schedule your time as needed. Allows for time with family more often than some jobs.

Cons

LOW pay. No feedback or help to employees when needed. Home office is awful. When changes are made that affect the agents pay, nothing is done by the company to help them out. Pay contract is not in the best interest of the agent. Appears to be just as bad for Staff Managers as well.

Explore other reviews about Kemper

5.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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