Unfair practices - Apple Care Tier II Kelly Employee Review

1.0
Mar 25, 2023
Recommend
CEO approval
Business outlook

Pros

I actually worked there from 2016-2017. I liked them overall for sending the equipment and for the pay at the time. The pay during the time I was there was $13/hr for training and it increased once you made it to fully take calls. By the time I had left my pay rate had increased to $16 almost $17/hr. I believe now that’s the starting rate for the production floor.

Cons

What I found to be unfair with them was the fact that I had gotten a bad survey (which wasn’t directed to me but how the system is set up since I took over the call the guy filled out my survey thinking it was for the person he had spoken to first) and instead of them giving me a warning, demoting me or even writing me up they fired me and put me on the non-rehire list.

avatar
Kelly Response
3y
Thank you for the detailed review and advice.

Explore other reviews about Kelly

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

nothing bad to say about this company

5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
avatar
Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
See reviews by: Helpful|Rating|Date|All