IBM Technical Support Representative - Technical Support Representative Kelly Employee Review

3.0
Apr 27, 2013
Recommend
CEO approval
Business outlook

Pros

- IBM experience can be placed on resume - Technical requirements low, good starting position - Initial Contract for one year, can be renewed

Cons

- Kelly Representatives are weak to pressure from IBM management - Kelly representatives on site are useless for training and employee support, only parrots to whatever IBM representatives tell them - Position can be terminated at anytime due to no fault of employee - Jobs have no advancement, no future, no raises - Very low pay, Hourly pay is at least three dollars lower per hour to what IBM contractors get

Explore other reviews about Kelly

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

nothing bad to say about this company

5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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