What a joke - Chat Technology Support Kelly Employee Review

1.0
Jun 20, 2018
Recommend
CEO approval
Business outlook

Pros

Paid weekly was the only good thing they had because even the bonus was taken out your check where you really didnt get the "bonus"

Cons

Everything. I was an at home agent the system always was crashing, the HD wasnt really helpful. They replaced my computer 3 times with old recycled computers that crashed or died after a few months. They are unprofessional with how they terminate your contract. They claim one thing like if its a system issue such as the computer going down which isnt your fault that you will get paid but they will adjust it saying that you shouldnt get paid for that and that it wont count on your record but it does. Management will not be professional and tell you to not follow the contract on safety for the client such as taking your computer to a public place to work. They do not give raises unless you go up in management which is nearly impossible to do. Management doesnt know what you do as a job as they promote from another line of business to lead you in a job they have never done. Oh and they will hassle you for the equipment back even if they havent shipped you a package to send it back in yet or if you have sent it back and they have the tracking number will say they dont and tell you that you could get fined if it not back soon.

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Kelly Response
8y
We read your review and we acknowledge your frustration. We want all employees to be treated with dignity and respect. Thank you for the detailed review and advice. Your feedback is important and will help us to continually evaluate and improve. ~The Kelly Services team

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5.0
Jun 24, 2026
Anonymous employee
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CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

nothing bad to say about this company

5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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