A good foot in the door - Tech Support Kelly Employee Review

3.0
Aug 8, 2012
Recommend
CEO approval
Business outlook

Pros

Working as an At Home Advisor for Apple Technical Support. The training is very thorough and very intensive. Lots of support once in the job and taking calls. Always someone to look to for advice or support.

Cons

Because the position is not directly with Apple, the pay is quite a bit less. There are also no benefits - only an option to purchase insurance etc at some discount. Again, something you do without because you're not employed directly by the client company.

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5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

nothing bad to say about this company

5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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