Good for entry level but little benefits - B2B Customer Service Keeper Security Employee Review

3.0
Jun 25, 2025
Recommend
CEO approval
Business outlook

Pros

WFH while they slightly changed recently their approach. In cork it's compulsory to go to the office. Which is an old noisy building, absolutely not fit for purposes. An event from time to time. They provide most of the material (monitor, mouse, keyboard etc) Health insurance (normally) day one. If entry or mid level workload is ok even boring on some markets. Product is good but the boss (CCO CEO whatever I have no clue) is messing up every week so you can face disruption... With no warning and it's usually coming from him

Cons

Perks are jokes (pension is bare minimum and 20 days off) Communication is messy at best. The HR is a joke and everyone will warn you about them from the beginning. Insurance is day one but they won't let you have it before end of training period (can be 4 weeks or 3 months) All decisions are in the US, do not expect any sort of career growth in EMEA. Salary depends on what you do obviously but not overly good, pretty basic. Let's talk about communication: being disrespectful to an employee on slack is not ok, Be respectful period, the founders want to go public soon (rumors...) everything is happening in the US Honestly pay is not great for B2B, but that's the case everywhere, you get to meet the client and endure it, but the wages are average. Slack is all over the place, no distinct channels. If you post in the wrong one, you will be reminding quite sharply by one of the boss Also IT gets hammered regularly by the CEO, maybe you can reach out your team directly instead of shouting at people on a public place. Vibes are generally off, no real communication. The recruitment process is really awful. Job description is embellished compared to your actual job No social connection what so ever and that was for me an important part of it because you WFH you need to connect. Endless useless meetings nothing much done

Explore other reviews about Keeper Security

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

I’m loving the entrepreneurial environment !

Cons

Not much to complain about. If you’re not used to entrepreneurial, fluid environments, it will not be for you.

1.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary seems really great until you start and realize there are absolutely no other benefits. They pressure you to sign the offer in less than a business day so that you don’t have time to read through the lack of benefits. They think that simply giving health insurance is a “huge benefit”.. as you can see by how they reply to existing reviews criticizing their lack of employee care. There is no 401k match, no expense portals for travel, no home office stipend (or any stipend at that), no paid holidays first the half of the year, no paternity leave, no maternity leave.. I could go on and on. This company was founded in 2011 and there’s no excuse to be this behind the curve, especially as a software company.

Cons

- Morale is extremely low. The CEO creates and fosters culture of fear and intimidation. There are no actual co workers, everyone works in silos and is terrified to be let go for no reason at all so it is a very solitary role, even if you work on a ‘team’. The leadership team is full of people who have no idea what they’re doing. Anyone they hire with any grain of real experience knows better and leaves this place ASAP. Everyone I know is actively looking to leave this place or they have 2 jobs or they are coasting for the paycheck.

12
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Keeper Security Response
4w
Keeper is a high-growth, performance-oriented cybersecurity company with ambitious goals, and we strive to be transparent about the pace and expectations that come with that environment. While this type of workplace may not be the right fit for everyone, we are proud of the talented team we have built and the meaningful work our employees do every day to support our customers. We appreciate the feedback regarding benefits and have taken employee input into consideration as we continue to improve and expand our programs. Keeper remains focused on rewarding performance, supporting employee growth and building a strong, collaborative team as the company continues to scale.
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