Toxic environment that is facilitated from the top down. - Anonymous employee Keeper Security Employee Review

1.0
Dec 17, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+The product itself is top of the line and is always adapting. I am an avid user personally.

Cons

Where to begin? -Leadership will tell you that they are working hard to improve Diversity and Inclusion at Keeper. They will blame the lack of diverse talent on the hiring market, however, it's just not the case. This fake 'woke' company will change it's profile image to a rainbow during pride month and make slack channels for "women in tech", however, I cannot emphasize enough how much of a white, masculine dominated culture is facilitated (and celebrated) at this company - especially in the sales department. Sales felt like a fraternity that I didn't sign up for. Meetings often started with a chorus of "what's up brother?", "how's it going my man?", etc with little acknowledgement of the women present. The women of color that were once a part of the sales floor are almost all but gone now, no doubt to the lack of inclusion and feelings of ostracization. Again, I'm sure there will be a response to this review pointing out that they have a handful of diverse employees and saying that this isn't the case, which brings me to my next point. -Leadership will lie to you and talk about employees behind their back. I was often given "confidential, insider knowledge" (aka gossip) from front line leaders about people below them. Being in the room when this type of conversation is happening has a dangerous way of making you feel superior, however, it just made me wonder what was being said about me when I wasn't present. -Employees are shamed for taking care of themselves. If you prioritize your mental and emotional health, this is not the company for you. Time off isn't terrible, you get around 15 days of PTO a year with no distinction for sick days. I don't, however, think it's too millenial of me to say that, from a tech company that boasts it's financial success and has the means to support its employees, this is an antiquated way of structuring PTO. I believe that this structure is in place because leadership does not believe in taking personal time away from work. We were often told that, if we were to take a vacation, we should still bring our laptops because "sales never sleeps". If you don't respond to an "urgent" message from the CEO or CRO before or after working hours, you're bound to be humiliated for doing so. When employees struggle with this type of work/life imbalance, they're told that a "fast paced environment isn't for everyone". I can assure you that my new position is more complex, face paced, and challenging than my role at Keeper was, but I find it incredibly enjoyable because I'm supported in a way I hadn't been before. -The company did not prolong WFH abilities once vaccinations became available, again most likely due to the fact that Leadership does not trust it's employees to just do their work and balance their home life. To my knowledge (I left before this was implemented) there is still a hybrid schedule - but employees do not have a choice in the matter of whether or not working from the office is best for them. While working from home during the pandemic, I sat on many hour long meetings where employees were reprimanded for not wearing a tie or a sport coat while on calls, even though the dress code in the employee handbook is marked as "casual". I even sat in on meetings where parents who had children at home, struggling with the balance of trying to essentially home school their kids during a pandemic, were shamed for sometimes having to tend to their kids' needs. This baffled me, because as much as leadership wanted it's employees to not take care of their kids during work hours, they offer no type of supportive benefits for parents or families, including maternity/paternity leave. -Leadership has a nickname for the sales floor - the Navy Seals. I think the only thing more toxically masculine than the all too common practice of using sports metaphors when speaking about a sales team would be Keeper's use of military metaphors. Leadership does not realize that a white collar SaaS sales job is not life or death. We do not want to sit and watch a Ted Talk about a marine who lost friends to a violent war, and then compare his message to how we can increase sales. It is offensive, toxic, and ineffective. -I'm sure I'm missing so many more intricacies, but I'll end with this. Leadership is punitive, patronizing, and disrespectful to their employees. They are very very talented at acting charismatic, charming, caring, and progressive. Give it a very small amount of time, and they will reveal their true colors.

avatar
Keeper Security Response
4y
While Keeper is very proud of our current diversity numbers and pay equity we always strive to do better and go the extra mile in everything we do. Currently as a whole our organization is more diverse than ADP’s benchmark standards. We continuously strive to be the best, and one of our internal motto’s is to “dominate our industry” which directly applies to our strategy on continuous DE&I. One of our top initiatives for 2022 is diving even deeper into how we can better our initiatives and hiring practices, including hiring an industry leader Director level in diverse Talent Acquisition and opening more requisitions in our People Operations department for a world class CHRO leader. As for our PTO policy, when we were designing our current policy we wanted to truly reward employees for tenure (loyalty is one of our key cultural tenants) and seniority (as another of our tenants is promoting from within and rewarding success.) Our current policy allows you to earn up to 5 weeks of time off in a year that is accrued and can be used how you see fit. With an accrued PTO system, when you choose to leave Keeper for your next career adventure you are paid out on the time you earned, which we feel is more fair and employee forward than a non-accrued system. Over the course of the year, we have taken a hard look at work life balance, pace and expectations. We currently do not require sales employees to come to the office unless they wish to do so. We do believe in collaboration and believe that camaraderie is important to the learning experience. We operate a global security business. Unfortunately, those that seek to inflict harm on our customers work around the clock as well. Responsiveness is an essential element of success and we are proud that we are there for our customers and prospects. As HR Manager and current acting head of the HR department, I can say that if these concerns were brought to my attention, we would have investigated them fully. We take all accusations seriously and have a true “open door” policy for reporting any potential inequalities in the workplace. Workplaces are not a ‘one size fits all’ and in this inclusive world we understand that. Keeper truly believes that our overall Glassdoor rating speaks for itself and is much higher than industry standard.

Explore other reviews about Keeper Security

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

The team I was on kept meetings to a minimal

Cons

The work consisted me primarily solving bugs

1.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary seems really great until you start and realize there are absolutely no other benefits. They pressure you to sign the offer in less than a business day so that you don’t have time to read through the lack of benefits. They think that simply giving health insurance is a “huge benefit”.. as you can see by how they reply to existing reviews criticizing their lack of employee care. There is no 401k match, no expense portals for travel, no home office stipend (or any stipend at that), no paid holidays first the half of the year, no paternity leave, no maternity leave.. I could go on and on. This company was founded in 2011 and there’s no excuse to be this behind the curve, especially as a software company.

Cons

- Morale is extremely low. The CEO creates and fosters culture of fear and intimidation. There are no actual co workers, everyone works in silos and is terrified to be let go for no reason at all so it is a very solitary role, even if you work on a ‘team’. The leadership team is full of people who have no idea what they’re doing. Anyone they hire with any grain of real experience knows better and leaves this place ASAP. Everyone I know is actively looking to leave this place or they have 2 jobs or they are coasting for the paycheck.

8
See reviews by: Helpful|Rating|Date|All