A major con is the management structure, especially around Implementation. There is a noticeable lack of support, accountability, and professionalism from leadership, which can make the work environment feel unnecessarily stressful and disorganized. Expectations are often unclear or constantly shifting, and instead of helping teams align, management can create more confusion, pressure, and frustration. There also seems to be a gap between what leadership thinks is happening and what employees are actually experiencing day to day. The product has potential, but poor communication, weak leadership, and a lack of real employee support make it difficult for people to feel valued or set up for success.