Every one of the VP's are backstabbing liars and cheats. Beware of the bs that flows from the head of the snake - Store Manager Kay Jewelers Employee Review

1.0
Oct 8, 2014
Recommend
CEO approval
Business outlook

Pros

Pay was the best thing about the job.

Cons

Long ridiculous hours and no holiday time off ever. Hardly ever get real time off. Vp's are always threatening your job security as if you dont have enough stress. Large portion of the clients are rude degenerate scum and the associates for the most part are greedy, sneaky, ungrateful, backstabbing, miserable human beings. District managers will not allow you the freedom you need to clean up the stores bs associates but they expect you to make the problems magically disappear like some sort of wizardry bs. Terrible company that sells terrible quality crap. Almost every employee is a 2 faced snake. Stay far away.

Explore other reviews about Kay Jewelers

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Jewelry Repairs Lifetime Protection Plans Custom Design Personalized Jewelry Custom Options Jewelry Appraisals Assess Jewelry Value Free Expert Styling Free Cleaning & Inspection Jewelry Upgrades

Cons

Just like in any sales setting, Overcoming sales objections by reframing every customer’s concerns. By responding to provide solutions and explaining how issues can be resolved and how processes are performed is critical.

3.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on your manager they will work with your schedule and make it a good place to work.

Cons

The pay scale and promotion process is a joke.

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