Feb 23, 2024
Kaufland e-commerce Response
2yHi and thank you for your feedback and the time you took to write it.
We are very sorry that you felt a lack of communication during your employment and offboarding afterwards.
It is always our aim to clearly communicate the expectations of the position at an early stage, but also when expectations are not met. That is why we hold initial feedback cycles after the first 3 month, in which we collect anonymous feedback from colleagues, which the manager then passes on to you together with their own feedback. We develop our managers through a number of internal training courses and initiatives (Mentoring Program, Leadership Circle, Feedback Training etc.) to ensure transparancy against employees. We're sorry if you felt the feedback wasn't transparent enough.
We see ourselves as an international company, as our employees come from over 65 different countries. We are aware that moving to another country brings with it many changes and that is why we take special care to ensure that our international employees feel welcome by engaging an external agency and by providing you with important initial infomation from our HR team.
Since it means a special effort for all parties involved, it is always our goal that employees work for us in the long term and have a perspective at Kaufland e-commerce. However, if we no longer see a long-term perspective, we will strive to find a fair solution for the termination.
We are very sorry that you had a different expectation that could not be fulfilled.
We wish you all the best and a good start in Germany.
HR Team