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      Kaseya

      Engaged employer

      Kaseya reviews

      Experienced Reps Beware - Sr. Principal Account Manager Kaseya Employee Review

      1.0
      Jul 15, 2023
      Sr. principal account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      None, unless you want to be treated like you don’t know how to sell. Job is good for reps with no tech sales skills but it still might be tough to move up to another company given the small deal sizes.

      Cons

      Dogma like sales leadership, small thinkers and tend to hire weak minded management. They call says reps here in Miami “kids” and make fun of them behind closed doors. Brand is tarnished. Customers hate us, and have very poor contracts and have a hard time helping them.

      Explore other reviews about Kaseya

      5.0
      Jun 2, 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to make money if you don't mind dealing with politics and are likable

      Cons

      office politic heavy, if you're not liked or make an impression - you may never make money.

      1
      avatar
      Kaseya Response
      2w
      Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
      2.0
      Jun 23, 2026
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a job, yup

      Cons

      -Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

      avatar
      Kaseya Response
      1d
      We apologize that this was your experience, as it is not what we strive to create for our team members. We value every member's voice, and feedback which has been instrumental in shaping and improving our people's programs. We also provide mentorship and growth resources to help each member succeed in their roles. Thank you again for your time with us, and we wish you continued success in your future endeavors.
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