The fake reviews are out in force - Senior Software Engineer Kaseya Employee Review

1.0
Jul 3, 2019
Recommend
CEO approval
Business outlook

Pros

Decent pay. Good people, below management level. They actually try to improve the software. Learn how to write fake 5* reviews on Glassdoor. If you just want to come in, pick a bug ticket off the board and pretend to work on it, never say a word (to avoid being noticed and fired) )while collecting a paycheck, this is a great job for you. Get to hear Sr. management talk bad about everyone else while promising you are the only one they can trust. Good lessons in how not to run a software company.

Cons

Dishonest management Extreme turnover Desperate attempts at outsourcing that increased turnover Cuts in benefits Company culture was destroyed by new management Old technology, buggy and insecure software No future plans (other than management to cash out). They buy companies to destroy them, while thinking outsourcing to eastern Europe is a good idea. Middle management (as seen in previous reviews) are constantly hired to be scapegoated and fired for upper managements mistakes.

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Kaseya Response
6y
We appreciate you taking the time to leave a review. The team is sorry to hear that you didn’t have a great experience at Kaseya. Thank you for highlighting that we pay well, and have great people who work hard to continuously improve our software. These are certainly things we are proud of and will continue to do! Worth mentioning however, that all of our reviews have been written by happy and proud Kaseya Employees :) Nothing fake here! Our benefits package includes everything from medical, dental and vision to retirement plans, tuition reimbursement, and flex time off. We also put a strong focus on career development through our training programs (management training especially) and promoting within the company. The future plans for the organization, including IT Complete, are routinely shared at town hall meetings - so we are a bit confused by some of your con comments. We wish you all the best in your future career endeavours!

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
5.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

2
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Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
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