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      Kaseware

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      Kaseware reviews

      Inside Sales Masked as Customer Success - Customer Success Manager Kaseware Employee Review

      3.0
      Dec 30, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Small company, start up feel if you like that sort of thing.

      Cons

      COO runs the day to day operations, works 24x7 and fosters team conflicts instead of cooperation. Customer Success Managers were used solely as Inside Desk Sales Managers to roll over contract renewals. Zero positive team interactions. Marketing, Sales, Services, Engineering, Product Management all act as solely independent silos with no fostering of relationships. No work/life balance at all

      Explore other reviews about Kaseware

      5.0
      Dec 2, 2025
      Professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team members, good environment, good office location

      Cons

      None so far its been a good experience

      1.0
      Dec 17, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The mission is something you can be stand behind if its for you.

      Cons

      It somehow feels like both a government job and a corporate job mixed into one. Expected to be online all of the time. They do not promote a positive work/life balance and leadership does not seem to actually care to improve it. Lots of internal politics between teams that can foster strife between both leadership and team members.

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