Everything to succeed but, fall short & may implode - Chauffeur Kaptyn Employee Review

3.0
Apr 19, 2022
Recommend
CEO approval
Business outlook

Pros

Shayna Quinn is largely wonderful along with a few bright spots that run operations. HR is doing their best. The job largely pays most roles well. Chauffeur training is improving.

Cons

Expanding into new markets with a team that can't support the speed of growth. The Florida expansion isn't getting the assistance they need & they fired a general manager that was the major cohesive tissue tying Vegas & a recent Florida acquisition. No one updates the smartsheet acquisition plan until the daily meeting starts & they don't give heads up that they have any blockers. Empty deadlines & promises are made, moved the goal post on the acquisition deal more times than I can count. There are elements of bigotry in certain cases when consultants are brought in & a locker room environment that sent a learning & development lead packing.

Explore other reviews about Kaptyn

5.0
Jun 16, 2025
Recommend
CEO approval
Business outlook

Pros

Get to see all that Vegas has to offer Decent clientele Okay pay structure

Cons

Unpredictable call times for next day schedule. Losses in door coverage Long hours

1.0
Aug 30, 2025
Recommend
CEO approval
Business outlook

Pros

Kaptyn gave away business ( hotel contracts, shuttle contracts and many professional drivers to other companies)

Cons

Kaptyn took over two major companies in Las vegas with approximately 300 vehicles and about 500 Drivers , after 4 years the number of vehicles is around 100 most of them down and less then 100 drivers, They wasted so much money some of it came from investors and some came as subsidies for EV vehicles. At the moment in the process of being sold.

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