Great colleagues, poor career prospects - Senior College Services Advisor (London Bridge) Kaplan Employee Review

3.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

- Generous professional development opportunities, including annual scholarships for micro-credentials, postgraduate diplomas, or master’s degrees. - A very welcoming, supportive, and close-knit team culture within College Services.

Cons

- Limited career progression: while new College Services Advisors are frequently hired, there is little opportunity for existing staff to expand their remit or gain the experience needed for promotion, making upward progression to senior roles very difficult. - Lack of genuine workplace social culture: aside from leaving dos or Christmas events, there is little effort made to foster camaraderie outside of day-to-day work, and the catering at these events is often poor and disappointing. - The culture can feel exploitative at times. The College Director expects staff to leverage their rapport with students for information, feedback, or alumni engagement, but this doesn’t always reflect genuine care for student wellbeing.

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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